We are pleased to be able to offer you the ability to place your order online and pick it up at one of our five retail locations. Here's how to do it:

Shop our web store as you would one of our locations, adding the items you would like to pick up to your cart. Each product will list the available inventory at all of our locations.Example of inventory by location list


Once you’re done shopping simply select ‘Checkout’ and choose ‘Pick up’ as your Delivery method.How to select pick up

If you have items in your cart that are not in stock at your location, then you will not see that location listed as a pickup option.  Remove these items in order to have your local store shown as a pickup option. If you would like us to ship those items to you then simply add them to a second cart and checkout selecting Ship as your Delivery method.Example of Pick Up Location list

Once your cart reflects the items that you would like to pick up and that are in stock then you can Continue to Payment. You will pay for your order as you would any online transaction and a confirmation email will be sent shortly after you checkout. Pick up orders are typically ready within 24 hours and you will be contacted when your order is ready. Please do not arrive prior to receiving confirmation that your order is ready. 

We recommend bringing a copy of the order confirmation and/or having your order number handy for quick reference.  If you would like to browse the store some when you pick up your order then come on in!  Otherwise, just give us a call when you’re in the parking lot and your order will be brought out to your vehicle.

If you have any questions, please email or call your local Fifth Season