Bonsai Survival Guide

Fifth Season Gardening Company offers a 30 day Return Policy on any items that you would like to return or exchange.  In order for your return to be accepted we must receive your request within 30 days of your receipt of the item(s) in question.  All return items must be in their original packaging and in saleable condition before credit or replacements will be issued. Customers will be required to pay any shipping fees associated with the return. 

How to Submit a Return

1. Login to your Account and select the Order to return

2. Select Return Items from the bottom of the page

3. Select the Item(s) for Return and specify a Quantity

4. Specify a Reason for your Return in the fields provided and hit Send

Please not that we do not accept returns on any of the bulbs in our lighting selection or any measured and cut material(s). 

For any Warranty issues please refer to the Warranty Service section under the Customer Support tab at the bottom of the page.